Important Information Regarding Kemba Debit and ATM Cards
As a valued Kemba member, we are pleased to announce that we have enhanced our ATM and debit card features. With this enhancement you’ll now have access to the following:
Enhanced fraud alert system.
We automatically monitor card transactions for any activity that may be unusual. If a suspicious transaction is identified on your card, new features have been added to enable alerts by text/email (24/7) or call 8am to 9pm depending on the card holder's time zone. Alerts are sent to the number and email address listed on your Kemba account.
- If you are unsure if Kemba has your most up to date contact information, please log into Online Banking. If you need to change any information, please click on the "Change Personal Info" link under your contact information.
Surcharge Free ATM network update.
CUHERE ATMs will now be included in our surcharge free network replacing STAR sf. Kemba members will have access to CUHERE ATM locations, in addition to MoneyPass and Alliance One Surcharge Free ATMs. Please note, ATM locations in the STAR sf network that do not participate in CUHERE, MoneyPass, or Alliance One will no longer be surcharge free to Kemba members.
Starting on Monday, March 29th you can visit our ATM locator for an updated list of convenient Surcharge Free ATM locations.
Imagine getting through life without ever having to dig for change — or worse, write a check. Use your Visa® debit card for purchases around the globe and online.
The very same card is used to make ATM withdrawals and earn rewards through your Kemba checking account. One tiny piece of plastic; a whole lot of versatility.
Your debit card: big protection in a tiny chip.
Kemba debit cardholders now use cards that includes "chip" technology. These debit cards feature an embedded chip that improves security every time you make a purchase at a chip-activated terminal. With this card you receive:
- Enhanced fraud protection. This tiny chip protects you from fraud by creating a one-time use code for each transaction at a chip-activated terminal. This code is virtually impossible to counterfeit and helps reduce in-store fraud.
- Ease of use. If a merchant is not yet chip-activated, simply swipe your card like you do today. However, if a chip-activated terminal is available, insert your card instead and follow the prompts.
- Global acceptance. Use your card worldwide, everywhere Visa® Debit Cards are accepted. Chip-activated terminals are already present in some U.S. retailers — and more will implement them in the months and years to come.
If your card is ever lost, stolen or fraudulently used, you are not responsible for unauthorized charges.
If you have questions about your new card, please contact us at 513-762-5070.