How to Report a New Claim
Thank you for purchasing Payment Protection offered to you by Kemba Credit Union
Start the claim process:
Option 1:
Visit securian.com/benefits:
- Select the “bank, credit union, finance company, mortgage company” button
- Click on “Start a new claim”
- Once we receive the claim, we’ll review and notify you if it is approved, denied or if more information is needed
- Please continue making the loan payments until a claim decision is communicated to you
- Once you’ve reported a claim, access your claim information and status at securian.com/benefits
Option 2:
Call the claim contact center at 1-800-328-9442.
- Once we receive the claim, we’ll review and notify you if it is approved, denied or if more information is needed
- Please continue making the loan payments until a claim decision is communicated to you
- Once you’ve reported a claim, access your claim information and status at securian.com/benefits
Please have this information ready about the covered person:
- Full name
- Date of birth
- Address
- Date of event
- Cause of event
Claim status can be obtained by visiting Securian.com/benefits or by calling us at 1-800-328-9442 from 7:00 a.m. CST to 6:00 p.m. CST.
Securian Financial is the marketing name for Securian Financial Group, Inc., and its affiliates. Minnesota Life Insurance Company, a Securian Financial company, is the administrator of the credit union’s debt protection program.
Securian Financial Group, Inc. securian.com 400 Robert Street North, St. Paul, MN 55101-2098 ©2018 Securian Financial Group, Inc. All rights reserved. F91949 10-2018 DOFU 10-2018 562707